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FAQ Bio fireplace
We want to make it easy for you to create warmth and ambiance in your home.
Below, you’ll find helpful video guides for setup, installation instructions, products introductions etc. At the buttom of this page you will also find answers to any questions you may have.
If you need assistance with your fireplace or wish to submit a warranty claim, you can easily do so via the button at the buttom of this page.
Let us help you make your bio fireplace the heart of your cozy space!
Video guides
Product introductions
Assembly Guides
Frequently asked questions
The ceiling mounted "SKY"
Which pole do I need for my "Sky"?
It’s entirely up to you to decide the height and placement.
We recommend measuring from the ceiling down to the desired height.
The fireplace itself is 35 cm tall and needs to be paired with a pole that fits your chosen length.
We offer pole lengths of 50 cm, 100 cm, 120 cm, and 140 cm.
These can also be combined to achieve your preferred height.
Can I rotate my Sky and/or Wall bio fireplace?
The Sky model, which hangs from the ceiling, can rotate 360 degrees, allowing you to choose the direction of the heat.
The freestanding models can be easily moved around your indoor and outdoor spaces as you like. The Wall model can be rotated 90 degrees in either direction.
What type of ceiling can a ceiling-mounted bio fireplace be installed in?
Our Sky model can be installed in most ceiling types.
If it’s a plaster ceiling, additional reinforcement may be needed.
The dome itself weighs around 20 kg, plus the weight of the pole and burner.
Consult a professional if you are unsure.
You can mount it on an angled ceiling with our "angle ceiling mount"
How long can the Sky model be extended?
The Sky model can be extended to suit your needs, but we recommend a maximum length of 4 meters for optimal stability and safety.
Can I install my Sky outside?
The Sky model can be installed outdoors, but we typically recommend bringing your bio fireplace inside when not in use.
Since the Sky model is fixed, we suggest installing it in a sheltered area, such as under a covered terrace.
Use the Dome Cover to protect it when it’s not in use.
Do I need a chimney or electricity?
No, a bio fireplace does not require a chimney, as it burns clean bioethanol without producing smoke or soot.
Additionally, it doesn’t need to be connected to electricity, making it a flexible and easy-to-install option for any space.
General questions about LE FEU fireplaces
How long do bio fireplaces burn?
Our bio fireplaces burn for 4-6 hours on 1.5 liters of bioethanol.
How close can it be to the wall?
It should be at least 15 cm away from combustible materials.
How much heat do bio fireplaces produce?
Our bio fireplaces produce 3 kW of heat and can raise the temperature in a room of 40 m² by 3-4 degrees.
Can I take my fireplace outside?
Yes, you can extend the cozy atmosphere to your terrace, but be sure to bring it inside afterward or use the original Le Feu Dome cover when not in use.
How much do bio fireplaces weigh?
Our bio fireplaces weigh approximately 26.5 kg, including the pole and burner.
Can I adjust the flame size in my bio fireplace?
You can have the Domes' burner fully open or slightly closed, which will affect the size of the flames and the heat output.